Trainers are knowledgeable and personable. They care about the clients, not just during the workout, but out of the workout as well! This is also true for the front desk women! Trainers are quick to suggest modified moves. Facility is well equipped (esp w/ the new bikes and weight lifting equipment). Front desk woman are friendly, caring, wonderful and supportive. They really personalize Fit36 by welcoming everyone with a warm hello and inquiring about clients. Facility is well maintained and cleaned. Easy access to facility. Convenient times, even on Sundays! It's a Fit36 Family, not just a place to work out for 36 minutes.