The instructors are great! I do wish there were showers at the gym, without raising the membership prices too much. There are a few things about the website that I suggest you add and fix. When I log into my account and look for my billing statement there is no way to retrieve it under the Transaction section or any other place on my web account. It just shows the date and amount billed but there is no link to click on to find the official billing statement with the letterhead. I need to print out this information every month and submit it to my employer benefits through Wage Works in order to get reimbursed up to $650 per year. Therefore, until that feature is added to my web account each month I have to reach out to a staff member and have them email that to me. That seems like a lot of unnecessary steps and some wasted time for Fit36 and for me. Also, when I look at my profile when logged in, my full name is not listed on the account. That should show there, too.